These terms govern your use of riru: the website at riru.app, the riru Chrome extension, and the servers behind them (together, the "service"; "riru", "we", "us"). By creating an account or using the service you agree to these terms and to our privacy policy. If you do not agree, do not use riru.
1. What riru is
riru is an AI agent in a Chrome side panel. You describe a job in chat and it works in your browser to get it done, the way a person would: opening pages, clicking, typing, reading, and searching the web. It works in its own tabs, can keep working after you close the panel, and you can stop it at any time.
2. Eligibility and your account
You must be at least 18 years old and able to enter a binding contract. You sign in with a Google account and are responsible for what happens under it: keep your sign-in secure, and tell us if you suspect unauthorised access. One person per account; you may not share, sell, or transfer it.
3. The agent acts on your instructions
riru acts on your behalf, in your browser, in the accounts you are signed in to.
- Your instructions are yours. You are responsible for what you ask riru to do and for the consequences, as if you had done it yourself.
- Supervise consequential actions. The agent asks for your confirmation before an action that reaches beyond its tab: sending something, spending money, creating or deleting a record. Review those before letting it proceed.
- Credentials are your call. The agent does not look for your passwords, card numbers, or one-time codes. If you give it one, it may use it for what you asked, at your risk: what you type reaches our AI providers and is stored in your chat history.
- AI makes mistakes. The agent can misread a page, click the wrong thing, or state something incorrect. Verify results that matter.
4. Acceptable use
You agree not to use riru to:
- break the law, or infringe anyone's rights;
- access accounts or systems you are not authorised to access, including testing or attacking other people's credentials;
- harass, defraud, or impersonate others, or send spam;
- violate the terms of the websites the agent acts on, including circumventing their security or anti-automation measures to cause harm;
- scrape or harvest personal data about others;
- probe, overload, or interfere with the service itself, resell it, or attempt to extract our models, prompts, or source code.
We may suspend or terminate accounts that violate this section.
5. Plans, billing, and the allowance
riru has a free plan and two paid plans, riru pro and riru max. Each includes a monthly usage allowance; paid plans include more.
- Merchant of record. Paid plans are sold by Polar, our merchant of record, which handles checkout, payment, taxes, and invoices under its own terms.
- Renewal. A paid plan renews automatically each month at the price shown when you subscribed, until you cancel.
- Cancellation. Cancel any time from your dashboard at riru.app, which opens your Polar billing portal. Your paid plan runs to the end of the period you paid for, then your account moves to the free plan.
- Refunds. Payments are non-refundable; cancelling stops the next renewal but does not refund the current period, unless the law where you live requires it. If a charge looks wrong, write to hello@riru.app and we will look at it.
- The allowance. Your allowance resets in full every month, on your billing date (paid) or on the day of the month you signed up (free), and does not roll over. When it runs out, riru stops, including a run in progress, until it resets or you upgrade.
- Upgrading from free. Buying a paid plan starts a new billing period that day, with a full allowance.
- Switching between paid plans. Switching between riru pro and riru max, from the billing portal, takes effect immediately within the same billing period; Polar charges or credits the prorated difference right away. Your allowance becomes the new plan's for the rest of the period, counting what you have already used.
- Changes. We may change prices or allowances with notice before they affect an existing subscription.
6. Third-party sites and services
The agent works on websites we do not control and are not affiliated with. Your relationship with those sites, including their terms and your accounts there, is between you and them. We are not responsible for what they do, or for outcomes caused by their content, availability, or behaviour.
7. Your content and our rights
Your prompts, attachments, dictated audio, and chats are yours. You grant us the licence needed to operate the service: to store your content, process it, and send it to the AI providers that generate the agent's responses, as described in our privacy policy. We do not use your content to train AI models. You are responsible for having the rights to any content you give the agent to work with.
The service itself, including its software, design, and the riru name and branding, belongs to us. These terms give you a personal, non-exclusive, non-transferable right to use it, and no other rights. If you send us feedback or suggestions, we may use them without obligation to you.
8. Suspension and termination
You can stop using riru at any time, and ask us to delete your account as described in the privacy policy. We may suspend or terminate your access if you materially breach these terms, if the law requires it, or if we discontinue the service, with reasonable notice where we can. Sections that by their nature should survive (your responsibility for past actions, payment obligations, disclaimers, liability limits, governing law) survive termination.
9. Disclaimers
The service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that the agent's output or actions will be accurate or achieve any particular result. riru is not professional advice of any kind.
10. Limitation of liability
To the fullest extent the law allows, riru will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the service, including actions the agent takes on your instructions. Our total liability for all claims together is limited to the amount you paid us in the 12 months before the claim arose, or USD 50 if you have paid nothing. Nothing in these terms limits liability that cannot be limited under applicable law.
11. Indemnity
You will indemnify us against claims, losses, and expenses (including reasonable legal fees) arising from your breach of these terms, your instructions to the agent, or your violation of law or of third-party rights.
12. Changes to these terms
We may update these terms as the service evolves. We will update the date at the top, and for material changes we will tell you in the product or by email before they take effect. Continued use after a change means you accept the updated terms.
13. Governing law
These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction over disputes arising from them, subject to any consumer rights that give you a different forum.
14. Contact
For any questions about these terms or the service, write to hello@riru.app.